RetailIndustry Challenges

  • Develop a more personal relationship with top customers 
  • Improve retention with the most valuable customers
  • Generating a complete view of the customer
  • Leverage knowledge of customer behavior 
  • Improve the customer shopping experience
  • Standardize, monitor, and control post-sales process
  • Improve marketing communication for new offerings, events, trade shows

ConverBiz works very closely with client in following areas

  • Business Convergence ( Retail + Telecom + Logitics)
  • Retail  2.0 – Customer Experience across channels
  • NextGen Analytics for Loyalty and Prediction ( likely to Buy)
  • Digital Branding Through Social Media 


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