• Reduce Enterprise Cost
    • Schedule, Track and Performance Monitoring
    • Online Information Capture
  • Increase Enterprise Revenue
    • Targeted opportunities via Field Force
      • Customer asset usage history, repair history, and condition
      • Estimate asset end-of-life
      • Calculate ROI and evaluate replacement costs
      • Visibility of competitor assets
      • Up sell additional capability
    • Predictive analytics for opportunity analysis
      • Leverage install base and service data
      • Use simulations to predict results
      • Reduce time-to-market for new service offerings
      • Evaluate resource and material requirements and availability
    • Integrated Sales & Marketing with Field Force
      • Access to all customer data
      • Workflow enabled automation
      • Multi-Channel campaigns
      • Automated lead nurturing to deliver the highest quality leads
      • Collaboration for improved sales and marketing alignment with Field Operations
    • Partner enablement (B2B2C)
      • Market to or through partners
      • Comprehensive self-service portal for partner management
      • Joint marketing planning and execution
      • Quickly on-board partners with new campaigns
      • Comprehensive analytics for real-time performance management
    • Redefine customer engagement
      • Personalized consistent experience across all channels
      • Self-Registration of assets
      • Self-scheduling of service appointments
      • Automated & personalized follow-through
    • Empower Sales Organization
      • Gain Instant Visibility through real-time cross-platform analytics
      • Improve effectiveness through 360° view of the customer
      • Drive consistent sales process
      • Pervasive coaching with available resources and recommendations
      • Maximize pipeline and revenue
      • Drive team alignment through collaboration
Content
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